Cancellation and refund policy
If you wish to cancel your registration, you must notify Civil Contractors New Zealand (CCNZ) in writing by giving more than thirty (30) business days’ written notice and CCNZ must agree to this cancellation notice in writing. If CCNZ agrees, it will refund you in full for any booking fees paid in relation to this event for which you have cancelled your registration.
CCNZ reserves the right to cancel or postpone an event or function due to circumstances beyond its reasonable control, including but not limited to an act of God, war, revolution or any other unlawful act against public order or authority, an industrial dispute including strike or other labour disturbances, a governmental restraint, or where a state of emergency has been declared (event of Force Majeure).
If CCNZ is required to cancel or postpone an event or function due to an event of Force Majeure or for any other reason, it will offer you the option to:
- be entitled to a full refund of any booking fees paid in relation to the relevant event and/or function which has been cancelled or postponed; or
- exchange your ticket for a ticket of equal or lesser value at a rescheduled event or rescheduled function.
If, for whatever reason, you book and are unable to attend, you may send a substitute by providing their name in writing to CCNZ prior to the event or function – email firstname.lastname@example.org